Dietz Cacao Trading BV

I called them and explained all I need, they said sure we can help you, just email us. And then they replied back saying they cannot help me. UnprofessionalEdit: They replied back to my review saying something non-sense. I called them to buy cocoa powder not rocket propellant. And their answer is they cannot sell me it. But how? Aren't them cocoa powder trader? It is ok but I don't like lies.